Frequently Asked Questions

For any questions you have not answered in this section feel free to email or call us

Every job is different, so the price varies from job to job. We charge per square foot, and it all depends on the material. For more info, check out our fee structure page.

We are located in San Jose and target the Bay area. We also extend into Santa Cruz. Feel free to call us even if you don’t see your area listed, and we can work something out.

Yes. It is more cost-effective for us to use your water source. Bringing our own would result in extra fees that can be easily avoided by letting us tap into your water source.

No, But to receive our services you will need to agree to the terms of the contract. The contract is binding as soon as the estimate has been approved.

Yes. Adding and bundling services will also result in a better price. The invoice will be modified with the new services added.

No. when we are on the site, we give a convenience or bundle discount. If we quote you on last-minute additional services at a discounted rate and you decline it, the discounted rate is waived once we are packed up. To return will require full price and a new invoice.

Before we begin our service, we inspect and video record the area and inform you of any already present damages. Once informed of damages, we will then begin cleaning. We work carefully around damaged areas to prevent worsening the already damaged area. It is important to understand that when an area is damaged and dirty, the area tends to blend and almost camouflage itself. Once cleaned, the damaged area will stand out.

Each job varies, but the average time is about one hour per 1000sqft.

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